This page contains El-Sarrag Photography services Terms and Conditions.
- Booking Deposit and Payment: The Client shall make a booking fee AED 300 to retain El-Sarrag Photography to perform the photography services. Full Payment shall be made before the delivery of the edited photos.
- Cancellation: If the Client shall cancel this Agreement more than six (6) calendar days before the photo shooting day, any booking fee paid to the Photographer shall be refunded in full if the Photographer is able to re-book the same date. If the Photographer is NOT able to secure another client for the date, or if the cancellation occurs less than six (6) calendar days before the photo shooting date, the Client forfeits the booking fee. If the Client is not happy with the images before the editing started, any fee paid to the Photographer shall be refunded in full. After editing is completed, the Client forfeits the full fees.
- Photographic Materials and Copyright: All photographic materials, such as original negatives, photos, or slides, shall be the exclusive property of the Photographer. The Photographer shall own the copyright in all images created and may use the work for samples, contests, exhibition, advertising and self-promotion. Usage outside the bounds of this agreement will require the Client’s consent. The Photographer has a right not to hand over raw materials.
- Client’s Usage: The Client is obtaining prints for personal use only, and shall not sell said prints or authorize any reproductions thereof by parties other than the Photographer. If Client is obtaining a print for reproduction, Photographer authorizes Client to reproduce the print only as set forth under Special Usage Requirements. In such event, Client shall request that a copyright and credit notice for the Photographer be placed adjacent to the photograph on publication, but shall have no liability if the publication refuses or omits to do so.
- Social Media: This clause applies to all social media, including Facebook, Instagram, Twitter, Pinterest or any other social media channels, as well as blogs and any other public publishing. When published online it is required that citation of photographer be made. The client agrees that they will under no circumstances alter any photographs that are placed in public on the internet. The client agrees to be responsible for any family member or friend who posts El-Sarrag Photography photographs online and agrees that they cannot be cropped (with the exception of the forced cropping for Facebook’s & Instagram Timeline), altered in color, or edited in any way.
- Failure to Perform: If the Photographer cannot perform this Agreement due to a fire or other casualty, strike, or other cause beyond the control of the parties, or due to the Photographer’s illness, then the Photographer shall return any funds previously paid by the Client to El-Sarrag Photography but shall have no further liability with respect to the agreement. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer. In the event the Photographer fails to perform for any other reason, the Photographer shall not be liable for any amount in excess of the photoshoot retail value of the Client’s order.
- High-Resolution: Images deliverable in High-Resolution (or known as High-Res) are 300DPI with 3000 Pixels in the longest edge.
- Storage of photographic materials: El-Sarrag Photography keeps Client files for up to 1 years after the photo shooting date, and is not liable for any claims after this period. All Client files will be deleted and backups will be purged after this period.
- Liability: It is Client’s responsibility to take care of the children. El-Sarrag Photography will not accept any responsibility due to any accident to children or damage to public or private properties during the photo shooting or consultation session.
- It is understood that no other photographer, amateur or professional shall be allowed to photograph at the venue (wedding, portrait, family photography , etc.) while El-Sarrag Photography is working. Any breach of this agreement will constitute a reason for non-completion of the job with no liability to the Photographer and loss of initial deposit by the client.
- Client accepts that all photographs will be taken and edited at the photographer’s discretion based on the photographer’s experience and artistic view. If the Client has special requests, the Photographer shall create a “shot list” of all shots that the Client requires.
- All deliverable images as per contract will have standard image editing (including: light skin retouch, light and color adjustments). Any extra edits requested by the Client will cost additional AED 100 per image to the agreed price of the photoshoot if accepted by the Photographer. Extra image adjustments include change the size of the body or parts of the body, extra skin retouch, replace or swap background. It is understood that, unless hair and makeup is included in the contract, the Photographer is not responsible to fix hair, skin or makeup problems.
- It is understood that the Photographer is not responsible to fix photos to cover parts of Client’s body that he/she does not wish to be seen in the photo, unless it was confirmed with the photographer in writing.
- The photographer will be allowed one 20 minutes break at his own discretion, and bathroom breaks when necessary. The photographer will be provided a full guest meal for any photography session lasting longer than 5 hours. If no meal is provided, the photographer reserves the right to go of-site for a meal for 45 minutes.
- It is understood that it is Client’s responsibility to inform the Photographer by email for any date or location changes, including but not limited to wedding dates, baby delivery for birth or hospital photography. El-Sarrag Photography is not liable for any claims for messages sent by mobile text messages, phone calls or social network websites.
- Photo Cooperation: In the event when the family members or guests are taking photos, El-Sarrag Photography is not responsible for obstructed or ruined photos caused by separate flashes going off, any other behaviour from guests or distracting activities by other vendors and venue staff.
- All the communications with the Photographer shall be made in Arabic or English in written by email.
